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AUTO

Our offerings

From roadside assistance to personal mobility

AUTO

IMA Ibérica relies on a highly specialised team; an adapted network that encompasses the entire Iberian market; and consolidated offerings that fulfill the customers' need to combine competitive prices and reliable assistance.

Thanks to follow-up work throughout the whole assistance process (from the time the roadside assistance vehicle arrives to checking that the vehicle has been repaired correctly), IMA Ibérica ensures the utmost professionalism and commitment of its internal teams and its network of accredited providers.

High service satisfaction indexes certify high quality work which has consolidated IMA Ibérica's brand for more than 26 years.

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From roadside assistance to personal mobility

The IMA Group helps to develop this market.



Technology:

• Automation of requests for provider intervention
• Development of geolocation and multichannel applications
• eCall; bCall
• Integration of customer processes with regard to claims management, and network dynamisation and mutualisation

New types of mobility:

• Multimodal
• Sustainable mobility: electrical, car shares, etc.
• Vehicle life cycle management: malfunctions, scheduled immobilisation, sales, etc.